Returns & refunds

What you can return

Unopened products in their original packaging can be returned within 7 days of delivery.

What you cannot return

For hygiene and safety reasons we cannot take back a product whose seal has been broken, unless it reached you damaged or is faulty. If something arrived damaged, tell us within 48 hours with a photo and we will replace it.

How to start a return

Reply to your order confirmation, or reach us on the contact page with your order number. We arrange a pickup where the courier serves your pin code.

Refunds

Once the product is back with us and checked, the refund is issued to the original payment method within 5 to 7 working days. For cash on delivery orders we refund to a bank account you tell us.

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